DELIVERY INFORMATION

UK Residents

FREE tracked/signed Royal Mail first class delivery with every order.  Delivered next working day. 

Europe

 

FREE tracked/signed delivery which takes approximately 3 to 4 working days.

USA & CANADA

FREE tracked/signed shipping to the USA and Canada which takes approximately 5 to 7 working days.

Rest of the World

FREE standard shipping to all other world zones including the Middle East and North Africa, South America, and East Asia.  Most orders are delivered within 5 to 7 working days or up to 10 days in rare circumstances.

General information

We endeavour to process and post every package within 2 working days from time of order.    There may be a waiting time of 2 to 3 days due to our schedule for fresh batched Rosa de Rose production.  Our preparation process is entirely handcrafted and formulated.  We do not compromise on quality. 

Thank you for your patience.

If you have a question for shipping to your country, please contact us and we will review the details with you.

Return policy

We are sure you will love Rosa de Rose, however, if you are not satisfied with your purchase you can return within 14 days for an exchange or a full refund.  Please contact us using the online form and we will provide you with the relevant details to proceed.